Privacy Policy

Effective Date: 01/05/2026
Website: https://nectal.co.uk

1. Introduction

Welcome to Nectal ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, including but not limited to:

Full name
Email address
Phone number
Account login details
Any information you provide through forms or communication

2.2 Usage Data

We may automatically collect:

IP address
Browser type and version
Pages visited
Time and date of visits
Device type
Referring URLs

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyse traffic, and personalise content.

3. How We Use Your Information

We use your data to:

Provide and maintain our services
Improve website functionality and performance
Communicate with you (support, updates, marketing if consented)
Process transactions (if applicable)
Prevent fraud and enhance security
Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your data based on:

Consent – where you have given clear permission
Contractual necessity – to provide our services
Legal obligation – to comply with the law
Legitimate interests – to improve and secure our platform

5. Sharing Your Information

We may share your data with:

Service providers (hosting, analytics, payment processors)
Legal authorities if required by law
Business partners (only where necessary and lawful)

We do not sell your personal data.

6. Data Retention

We retain your personal data only as long as necessary for:

Providing services
Legal compliance
Resolving disputes

7. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Data Protection Rights (UK & GDPR)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Object to processing
Data portability

To exercise your rights, contact us at: info@nectal.co.uk

9. Cookies Policy

We use cookies to:

Ensure website functionality
Analyse traffic
Improve user experience

You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@nectal.co.uk
Website: https://nectal.co.uk

14. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.

15. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.